Frequently Asked Questions
Everything you need to know about shopping with Elm Lifestyle
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item that doesn't fit?
You can return any unworn, unwashed items with original tags attached within 30 days of purchase for a full refund or store credit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and interest-free installment options like Afterpay and Klarna.
How do I care for my Elm Lifestyle garments?
Most of our pieces are made from natural fibers. We recommend a cold gentle machine wash and drying in the shade to maintain the color and fabric integrity.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.